Objectives

• Senior people familiarise themselves with digital devices (smartphone, tablets, computer).
• Teaching basic skills for safe internet browsing.
• Using digital communication tools (emails, chats, video calls).
• Providing practical support for the use of online services (medical reservation, online shopping…)

Module 1: Introduction to digital devices

Duration: 2 hours

Topics

• Introduction to main used devices (smartphones, tablets, computer)s.
• How to turn on, off and charge the device.
• Familiarise with touch-screen and keyboard
• Basic settings: adjust volume, brightness and connect to Wi-Fi.
• Basic settings: the words for computers and digital

Appendix

Duration 2h

• Review topics of module 1
• Question time
• Practical training

Module 2: Introduction to Internet

Duration: 2 hours

Topics:

• Internet: what is and how it works
• Differences between browsers and search engines.
• How to search for information on Google and other search engines.
• Websites for news, information and leisure (newspapers, hobbies, weather).

Appendix

Duration 2h

• Review topics of module 2
• Question time
• Practical training

Module 3: Digital Communication

Duration 2 hours

Topics

• Create and use an email address
• Send, receive, reply to emails
• use messaging applications
• make/receive skype or zoom calls

Appendix

Duration 2h

• Review topics of module 3
• Question time
• Practical training

Module 4: Safe internet browsing

Duration 2 hours

Topics

• Online security: recognising and avoiding scams
• Safe use of passwords: how to create and store them
• Identify reliable sites and safe internet connection (e.g., HTTPS)
• Antivirus and software update

Appendix

Duration 2 h

• Review topics of module 4
• Question time
• Practical training

Module 5: using online services

Duration 2 hours

Topics

• Introduction to public utilities
• Creating an account on portals for services
• Online shopping safely
• Introduction to Social media channels

Appendix

Duration 3h

• Review topics of module 5
• Question time
• Practical training

Module 6: Apps for everyday use

Duration 2 hours

Topics

• Apps for weather, public transportation, maps per
• Apps for videos and music per video e music
• Introduction to voice assistants (eg Google, Alexa, Siri..)

Appendix

Duration 3h

• Review topics of module 6
• Question time
• Practical training